DON AND ELAINE STARK STARK TEAM REAL ESTATE WOW, EVERYTHING IS PROGRESSING VERY QUICKLY REGARDING THE SALE OF MY HOME. I JUST WANT TO DROP A PERSONAL NOTE TO SAY THANKS FOR EVERYTHING. AS A LICENSED CALIFORNIA REAL ESTATE SALESPERSON SPECIALIZING IN BUSINESS OPPORTUNITIES, I KNOW HOW HARD YOUR JOB IS. YOU TWO ARE THE BEST! I WILL ALWAYS REMEMBER DON FOR SOLVING MY CUTTING BOARD PROBLEM. BECAUSE OF THE CUTTING BOARD, I KNEW YOU TWO WERE A "CUT" ABOVE YOUR COLLEAGUES. THANKS AGAIN FOR HELPING ME SELL MY HOME. BEST TO YOU BOTH,

DON AND ELAINE, DEBRA AND I WANTED TO TAKE THIS OPPORTUNITY TO SHOW OUR APPRECIATION FOR YOUR EXPERTISE AND PROFESSIONALISM DURING THE SALE OF OUR HOME. WE FELT WE HAD SOME UNUSUAL REQUESTS AND AT TIMES, AN IMPOSSIBLE SITUATION. AFTER ORIGINALLY LISTING WE DECIDED IT WAS BEST TO HOLD OFF FOR A FEW MONTHS. YOU WERE VERY SUPPORTIVE OF THAT. THEN, AFTER GOING BACK ON THE MARKET, IT WAS IMPORTANT FOR US TO SELL THE PROPERTY AS SOON AS POSSIBLE BUT NOT VACATE FOR FOUR/FIVE MONTHS. WELL, THAT'S EXACTLY WHAT HAPPENED. YOU FOLKS WERE ABLE TO SELL OUR PROPERTY WITHIN 24 HRS. WITH A BUYER THAT ACCEPTED OUR TERMS TO AVOID A DOUBLE MOVE. EACH STEP OF THE WAY YOU ALWAYS SEEMED TO HAVE THE RIGHT ANSWERS AT THE RIGHT TIME. YOU BOTH WERE ATTENTIVE TO DETAILS SO THAT NOTHING WAS MISSED IN THE COMPLETE PROCESS. YOUR ANTICIPATION OF POSSIBLE DIFFICULTIES AND DEALING WITH THEM BEFORE THEY HAPPENED, HELPED TO MAKE A TYPICALLY STRESSFUL PROCESS AS SMOOTH AS POSSIBLE. BASICALLY, YOU DID THE WORRYING SO WE DIDN'T HAVE TO, FROM THE LISTING, TO DON'S ADVICE AND HELP WITH THE HOUSEHOLD "REPAIRS". THANK YOU AGAIN FOR YOUR OUTSTANDING FOLLOW THROUGH AND PROMPT RESPONSES TO OUR QUESTIONS AND NEEDS AND MOST OF ALL FOR THE COMPLETION OF THE SALE OF OUR HOME. IT WAS TRULY A PLEASURE WORKING WITH THE STARK TEAM

DEAR ELAINE AND DON I'VE PREVIOUSLY BEEN OF THE OPINION THAT THE SERVICE REAL ESTATE AGENTS PROVIDE IS OF QUESTIONABLE VALUE COMPARED TO THE COST. I MUST SAY THAT YOU'VE HELPED TURN THAT PERCEPTION AROUND FOR RACHELLE AND ME. THREE WEEKS AFTER I FIRST CALLED ELAINE, WE WERE IN ESCROW TO BOTH BUY A NEW HOME AND SELL OUR PREVIOUS HOME. THE HOUSE WE BOUGHT WAS THROUGH ONE OF YOUR CLIENTS AND OUR PREVIOUS HOUSE WAS SOLD IN LESS THAN 3 DAYS. NOW, TWO MONTHS AFTER WE'VE MOVED, WE CAN SAY THAT EVERYTHING WENT LIKE CLOCKWORK. RACHELLE AND I WERE WELL INFORMED AT EVERY STEP, BUT WE DIDN'T HAVE TO DO ANYTHING EXCEPT SIGN PAPERS. AS A TEAM, YOU'VE BEEN EXCEPTIONAL IN THREE IMPORTANT AREAS: ATTENTIVENESS: YOU WERE ALWAYS AVAILABLE TO ANSWER QUESTIONS AND YOU NEVER REFERRED US TO AN ASSISTANT. YOU HANDLED EVERY ASPECT OF OUR TRANSACTION PERSONALLY, INCLUDING THE OPEN HOUSE. RACHELLE AND I JOKED THAT IT ALWAYS SEEMED AS IF ELAINE WAS SITTING BY THE PHONE WAITING FOR US TO CALL WHEN WE HAD A QUESTION. EXPERIENCE: YOU'VE DONE THIS FOR AWHILE AND IT SHOWS. YOU WERE VERY PROACTIVE IN ANTICIPATING WHERE THINGS MIGHT GO WRONG AND WORKING TO DEAL WITH ISSUES BEFORE THEY BECAME PROBLEMS. CONTACTS: YOU HAVE AN EXTENSIVE NETWORK OF TRUSTED PEOPLE WHO MAKE SURE ALL ASPECTS OF THE TRANSACTION ARE COVERED. JEFF BENEFIEL PROVIDED EXCELLENT SERVICE IN GETTING OUR MORTGAGE ARRANGEMENTS MADE. THE INSPECTOR, ERIC HILL, WAS VERY THOROUGH AND KNOWLEDGEABLE (THE BEST I'VE SEEN). RON MCLAUGHLIN DID A GREAT JOB ON THE TERMITE INSPECTION. I WAS IMPRESSED WHEN A QUESTION ABOUT MOLD & MOISTURE IN WALLS CAME UP DURING OUR INSPECTION, ELAINE HAD A SPECIALIST ON THE PHONE WITHIN MINUTES TO GET ANSWERS ON THE SPOT. EVEN NOW THAT WE'VE MOVED IN, WE'RE PURSUING QUOTES FROM YOUR KITCHEN CABINET REFERENCES. I'M SURE WE'LL BE CALLING FOR MORE CONTACTS IN THE FUTURE. IN SHORT, WE HAVE BEEN QUITE HAPPY WITH THE SERVICE YOU HAVE PROVIDED US, AND WE HIGHLY RECOMMEND YOU TO OTHERS INTERESTED IN BUYING OR SELLING REAL ESTATE IN THE PORTOLA HILLS AREA. BEST REGARDS,

WE WANTED TO WRITE A LETTER OF APPRECIATION FOR THE TIME AND ENERGY YOU GAVE IN SELLING OUR HOME. YOU WORKED TREMENDOUSLY HARD TO MAKE EVERYTHING RUN SMOOTHLY. THANKS TO YOUR HELP AND EFFORT, WE WERE ABLE TO QUICKLY SELL OUR HOME AT A GREAT PRICE AND BUY THE PERFECT HOUSE FOR OUR FAMILY. WE JUST LOVE OUR NEW HOME. WE HAVE LOTS OF ROOM TO GROW! THANK YOU FOR MAKING THE TRANSITION AN EASY ONE. YOU TRULY EXCEEDED ALL OF OUR EXPECTATIONS. YOU ARE NOT ONLY AMAZING REALTORS, YOU ARE AMAZING PEOPLE. WE WILL DEFINITELY RECOMMEND YOU TO FRIENDS AND FAMILY. PLEASE KEEP IN TOUCH. SINCERELY,

PLEASE ACCEPT OUR MOST SINCERE THANKS FOR THE OUTSTANDING JOB YOU DID IN HELPING US TO SELL OUR PORTOLA HILLS HOME. FROM OUR FIRST MEETING, WE WERE VERY IMPRESSED WITH YOUR FRIENDLY AND PROFESSIONAL APPROACH. YOUR COMPREHENSIVE BROCHURE, CLEAR PRESENTATION OF SERVICES, AND THOROUGH ANSWERS TO OUR QUESTIONS CONVINCED US THAT YOU WERE EXACTLY THE PEOPLE WE NEEDED. YOUR PROMPT HELP WITH ALL NECESSARY PAPERWORK AND YOUR ATTENTION TO DETAIL MADE THE PROCESS GO MORE SMOOTHLY THAN WE'VE EVER EXPERIENCED BEFORE. WE'RE CONVINCED THAT YOUR IN-DEPTH MARKETING SKILLS MADE ALL THE DIFFERENCE, ESPECIALLY THE FINE PHOTOGRAPHS AND ATTRACTIVE FLYER. FROM START TO FINISH, YOUR TEAMWORK AND TIMELY COMMUNICATIONS ENSURED THAT EVERYTHING WENT ACCORDING TO PLAN. THANKS TO YOUR EFFORTS, WE RECEIVED A FULL-PRICED OFFER ON OUR HOME AFTER ONLY TWO DAYS ON THE MARKET! WE'RE VERY PLEASED THAT WE SELECTED YOU AND WE WOULD WHOLEHEARTEDLY RECOMMEND YOU TO OTHERS. BEST WISHES ON YOUR CONTINUED SUCCESS.

THANK YOU SO MUCH FOR BEING SO INSTRUMENTAL IN MAKING OUR TENNESSEE DREAM COME TRUE. IF IT WEREN'T FOR YOUR PERSISTENCE AND CONSTANT COMMUNICATION WITH US THE SALE OF OUR JASPER HILL ROAD HOUSE COULD HAVE BEEN IN JEOPARDY DUE TO THE BUYER'S AGENT'S LACK OF KNOWLEDGE AND EXPERIENCE. NEITHER OF YOU EVER MADE US FEEL THAT ANY OF OUR QUESTIONS WERE UNIMPORTANT! YOUR REASSURANCE KEPT US HOPEFUL AT ALL TIMES. SHOULD YOU EVER WANT A SINCERE RECOMMENDATION, PLEASE DON'T HESITATE TO ASK US. WE WILL BE HAPPY TO GIVE IT WITHOUT RESERVATION! GRATEFULLY,

TO WHOM IT MAY CONCERN WE NEEDED OUR HOME LISTED QUICKLY AND WITHIN A DAY IT WAS ON THE MLS WITH PICTURES AND A GREAT DESCRIPTION HIGHLIGHTING THE FEATURES OF OUR HOME. FROM THE VERY BEGINNING, ELAINE AND DON STARK LISTENED TO OUR NEEDS AND OFFERED IDEAS ON HOW WE COULD PROFIT BY MAKING SMALL CHANGES IN OUR HOME. DON EVEN OFFERED HIS ASSISTANCE ONE EVENING WITH A CEILING ISSUE. IT SEEMED LIKE WE WERE DEALING WITH FRIENDS RATHER THAN OUR REALTORS. DURING THE SELLING PROCESS, THEY WENT ABOVE AND BEYOND TO ASSIST US WITH THE SALE OF OUR HOME. THE HAD COME HIGHLY RECOMMENDED TO US AND WERE BETTER THAN WE COULD HAVE EVER EXPECTED. THEIR COMMUNICATION WITH US WAS EXCEPTIONAL AND THEY KEPT US INFORMED AS BUYERS INQUIRED ABOUT OUR PROPERTY. WE NEVER FELT LIKE WE WERE IN THE DARK ABOUT THE PROGRESS ON OUR HOME. WITHIN THREE WEEKS, WE HAD AN OFFER AND WERE IN ESCROW. WE HAD HOPED FOR A QUICK ESCROW, BUT DUE TO SOME UNFORESEEN CIRCUMSTANCES ON THE BUYER'S SIDE, IT WAS DELAYED. ELAINE WAS ON TOP OF THE ESCROW PROGRESS EVERY STEP OF THE WAY AND KEPT US INFORMED. WITHOUT THEM, THIS STRESSFUL TIME COULD HAVE BEEN MUCH WORSE WITHOUT THEIR SUPPORT. IN THE END, IF IT WASN'T FOR ELAINE AND DON, THE SALE PROBABLY WOULDN'T HAVE EVEN GONE THROUGH. THERE REALLY AREN'T ENOUGH WORDS FOR HOW MUCH WE APPRECIATE EVERYTHING ELAINE AND DON STARK DID FOR US DURING THE SALE OF OUR HOME. WE WOULD RECOMMEND THEM TO ANYONE SELLING OR BUYING A HOME AND LOOK FORWARD TO USING THEM AGAIN IN THE FUTURE. THEY ARE TRULY PROFESSIONALS WHO CARE ABOUT THEIR CLIENTS. SINCERELY,

MY WIFE MET ELAINE WHEN SHE WAS CASUALLY BROWSING OPEN HOUSES. WE WERE EXPECTING OUR 3RD "SURPRISE" CHILD AND NEEDED TO MOVE QUICKLY. THE MARKET WAS ALREADY SOFTENING AND WE WERE TERRIFIED WE WOULD EITHER BE STUCK IN OUR 900 SQUARE FOOT TOWNHOME OR PAYING TWO MORTGAGES WHEN THE BABY ARRIVED. WE DID SOME OF OUR OWN HOMEWORK FIRST AND SAW AT LEAST TWO OF OUR UNITS SITTING ON THE MARKET FOR 120+ DAYS. MANY FRIENDS AND FAMILY GAVE US RECOMMENDATIONS FOR REAL ESTATE AGENTS, BUT IN THE END, WE CHOSE DON AND ELAINE FOR A NUMBER OF REASONS. FIRST, MY WIFE LOVED ELAINE´S RELAXED YET PROFESSIONAL MANNERISM DURING THE PORTOLA HILLS OPEN HOUSE WHERE THEY FIRST MET. BUT WE WERE TRULY SOLD WHEN WE LEFT A MESSAGE ASKING A QUESTION (BEFORE WE HAD EVEN SIGNED ON WITH THEM) AND ELAINE CALLED US BACK FROM THE HAWAII AIRPORT ON THEIR LAST DAY OF VACATION! SHE SET UP A MEETING WITH US THE DAY THEY RETURNED, AND THE REST IS HISTORY. THEY DROVE MY PREGNANT WIFE AND OUR ENTIRE FAMILY (INCLUDING CHILDREN, MOTHERS, AND SISTERS) AROUND LOOKING FOR JUST THE RIGHT HOME, FED HER WHEN SHE WAS NAUSEOUS AND ESSENTIALLY TREATED US LIKE FAMILY. THE BEST PART IS THEY FOUND A SOLID, QUALIFIED BUYER WITHIN 30 DAYS FOR OUR TOWNHOME AND SOLD IT FOR A PRICE WE WERE PLEASED WITH. WHEN WE FOUND OUR DREAM HOME, THEY NEGOTIATED A FANTASTIC PURCHASE PRICE AND HELPED US THROUGH SOME COMPLICATED FOUNDATION AND STRUCTURAL ISSUES. THROUGHOUT THE ENTIRE ORDEAL, I COULD ALWAYS REACH ELAINE AND OUR CALLS WERE RETURNED WITHIN HOURS, IF NOT MINUTES. THEY CONSISTENTLY KEPT US APPRISED OF EVERY DETAIL FOR BOTH TRANSACTIONS. I CANNOT SAY ENOUGH ABOUT BOTH DON AND ELAINE. WE WOULDN´T CALL ANYONE ELSE AND WOULD RECOMMEND THEM HIGHLY TO OUR CLOSEST FAMILY AND FRIENDS. YOU ARE TRULY BLESSED IF YOU CHOOSE DON & ELAINE TO EITHER BUY OR SELL A HOME. THANKS,

I WISH TO SINCERELY THANK ELAINE AND DON STARK OF STARK TEAM REAL ESTATE FOR THE INCREDIBLE EFFORT AND SUPPORT THEY EXTENDED TO ME IN THE SELLING OF MY HOME IN PORTOLA HILLS. I LISTED MY HOME WITH THEM IN MID-SEPTEMBER OF THIS YEAR. THOUGH THE MARKET HAS BEEN EXTREMELY SLOW THEY GAVE 100% IN MARKETING THE PROPERTY. THEY CALLED EACH REALTOR THAT BROUGHT CLIENTS IN TO SHOW THE HOUSE TO OBTAIN FEEDBACK AS TO WHAT THE CLIENTS LIKED OR DID NOT LIKE ABOUT THE HOME. ELAINE WOULD THEN CALL ME TO DISCUSS WAYS TO POSSIBLY IMPROVE THE HOUSE BASED ON THE FEEDBACK. I BELIEVE THESE DISCUSSIONS IMPROVED GREATLY THE ATTRACTIVENESS OF THE PROPERTY. THEY MADE EVERY EFFORT TO MARKET MY HOME BY HOLDING SEVERAL OPEN HOUSES TO MAKE IT AS CONVENIENT AS POSSIBLE TO CONNECT THE PROPERTY TO POTENTIAL BUYERS. AFTER EACH OPEN HOUSE, DON AND ELAINE WOULD TAKE THE TIME TO SHARE WITH ME COMMENTS MADE BY THOSE WHO CAME IN TO INSPECT THE PROPERTY. AS THEY SAY, ALL IT TAKES TO SELL A HOUSE IS TO CONNECT THE PROPERTY WITH THE RIGHT BUYER, AND THAT'S EXACTLY WHAT ELAINE AND DON DID. MY HOME WENT INTO ESCROW THE BEGINNING OF NOVEMBER OF THIS YEAR AND CLOSED 30 DAYS LATER. THE STARKS MONITORED AND MANAGED THE PROCESS EVERY STEP OF THE WAY. THE HARDEST JOB FOR ME REALLY WAS TO TAKE CARE OF PACKING. DUE TO DON AND ELAINE'S EFFORTS, NOT ONCE DID I HAVE ANY ANXIETY OVER HOW ESCROW WAS GOING. IF YOU CHOOSE TO SELL YOUR HOME AND WANT TO WORK WITH REALTORS THAT POSSESS AN IN-DEPTH KNOWLEDGE OF THE BUSINESS AND THAT KNOW HOW TO TREAT CLIENTS, I HIGHLY RECOMMEND DON & ELAINE OF STARK TEAM REAL ESTATE HANDLE THE LISTING FOR YOU. SINCERELY,

DEAR ELAINE, THANK YOU FOR THE OUTSTANDING JOB YOU DID REPRESENTING BOTH THE BUYER AND THE SELLER IN OUR RECENT REAL ESTATE TRANSACTION IN IRVINE. YOU WERE ALWAYS ON TOP OF EVERYTHING, FROM THE ABUNDANCE OF PAPERWORK TO ALL THE FOLLOW-UP PHONE CALLS NEEDED TO FACILITATE A SMOOTH TRANSACTION. YOU WERE ALWAYS TIMELY IN ALL YOUR COMMUNICATIONS WITH US AND THE SELLER. YOU REFERRED US TO A REPUTABLE AND EFFICIENT HOME INSPECTOR, APPRAISER AND ESCROW COMPANY. YOUR ADVICE TO US WAS ALWAYS PROFESSIONAL AND ACCURATE. YOUR EXPERTISE OF IRVINE AND MORE SPECIFICALLY THE TRACK WE DESIRED HELPED US MAKE A GOOD DECISION. I WOULD HIGHLY RECOMMEND YOU AND YOUR HUSBAND TO ANY OF MY FRIENDS OR FAMILY WHO ARE INTERESTED IN PURCHASING A HOME. PLEASE FEEL FREE TO GIVE MY NAME AND NUMBER TO ANYONE WHO WOULD LIKE A REFERENCE. AGAIN, IT WAS A PLEASURE WORKING WITH YOU. SINCERELY,