DEAR ELAINE, I WANT TO THANK YOU FOR THE TREMENDOUS JOB YOU DID GETTING OUR HOUSE SOLD AND THE MANAGEMENT OF THAT PROCESS THROUGH CLOSING. WE HAVE MOVED EIGHT TIMES DURING MY CAREER AND THEREFORE HAVE STRONG OPINIONS ON THIS PROCESS AND HAVE A VERY GOOD IDEA ON HOW THINGS SHOULD HAPPEN. YOUR EFFORT EXCEEDED ALL OF OUR EXPECTATIONS. FIRST OF ALL, YOU SET A NEW PRICE RECORD IN THE AREA FOR OUR STYLE HOME. WE RECEIVED THE HIGHEST PRICE EVER PAID FOR OUR MODEL HOUSE IN OUR NEIGHBORHOOD. THAT WAS GREAT BUT THE REASSURING PART WAS THE MULTIPLE FULL PRICES BACK UP OFFERS THAT YOU WERE ABLE TO PRODUCE GIVING US CONFIDENCE THAT THE HOUSE WAS INDEED GOING TO CLOSE ON SCHEDULE. ONE OF THESE BACKUP OFFERS YOU WERE ABLE TO CARRY UNTIL CLOSING. THE SECOND THING THAT REALLY IMPRESSED US WAS THE WAY YOU HELPED US WORK AROUND POTENTIAL PROBLEMS. WHEN WE HAD TROUBLE WITH THE ASSOCIATION THAT THREATENED OUR CLOSING DATE, YOU HELPED US GO DOOR TO DOOR TO GET SUPPORT FOR OUR POSITION FROM NEIGHBORS. WE WERE ULTIMATELY ABLE TO GET THE PROBLEM SOLVED THROUGH YOUR CLOSING AGENT. YOUR DEDICATION AND YOUR VERY PROFESSIONAL TEAM ARE TREMENDOUS STRENGTHS THAT EVERY SELLER AND BUYER NEED AND WE CERTAINLY VALUED IT. YOU ATTACKED THE PROBLEM FROM THE VERY FIRST DAY. IT SEEMED LIKE ONE DAY WE LISTED THE PROPERTY AND THE NEXT DAY PEOPLE WERE STREAMING THROUGH LOOKING AT THE HOUSE. THEN IT WAS CLOSED AND WE WERE ON OUR WAY TO OUR NEW HOME. THE HOUSE WAS SOLD WITHIN A WEEK. FROM LISTING TO CLOSING TOOK ONLY 45 DAYS. THE CLINCHER FOR US WAS THAT WE REALLY STRUGGLED TO FIND A NEW HOME IN SEATTLE. AFTER WE FIRED OUR SECOND REALTOR THERE, WE ASKED YOU FOR HELP. YOU INTERVIEWED REALTORS FOR US AND SELECTED ONE THAT WAS PROPER FOR US. WITH HER, WE FOUND A HOUSE IN TWO DAYS AND CLOSED IN TIME TO KEEP OUR SCHEDULE. THE PREVIOUS SEVEN TIMES WE MOVED OUR COMPANY PAID FOR THE BILL. THIS TIME WE PAID THE BILL. YOUR SCHEDULE ADHERENCE AND BEING ABLE TO HANDLE ANY PROBLEM SAVED US MONEY. THERE ARE TIMES IN LIFE WHEN YOU JUST NEED THE VERY BEST PROFESSIONAL YOU CAN FIND. THIS WAS THAT TIME FOR US AND WE VERY MUCH APPRECIATE YOU BEING THERE AND FOR EVERYTHING YOU DID TO GET THE JOB DONE WE WISH YOU CONTINUED