DEAR DON AND ELAINE, I'M WRITING TO THANK YOU FOR HELPING ME SELL MY HOME IN IRVINE AND PURCHASE MY NEW HOME IN PORTOLA HILLS. THE SALE WENT SMOOTHLY (ASSOCIATION LITIGATION NOTWITHSTANDING) AND MY NEW HOME IS EVERYTHING I WAS LOOKING FOR. YOU REALLY KNOW YOUR BUSINESS AND YOUR CUSTOMERS. I APPRECIATE YOUR PROFESSIONALISM AND CUSTOMER-ORIENTED APPROACH. IF YOU EVER NEED A REFERENCE, PLEASE DON'T HESITATE TO CALL ME. SINCERELY,