MY WIFE MET ELAINE WHEN SHE WAS CASUALLY BROWSING OPEN HOUSES. WE WERE EXPECTING OUR 3RD "SURPRISE" CHILD AND NEEDED TO MOVE QUICKLY. THE MARKET WAS ALREADY SOFTENING AND WE WERE TERRIFIED WE WOULD EITHER BE STUCK IN OUR 900 SQUARE FOOT TOWNHOME OR PAYING TWO MORTGAGES WHEN THE BABY ARRIVED. WE DID SOME OF OUR OWN HOMEWORK FIRST AND SAW AT LEAST TWO OF OUR UNITS SITTING ON THE MARKET FOR 120+ DAYS. MANY FRIENDS AND FAMILY GAVE US RECOMMENDATIONS FOR REAL ESTATE AGENTS, BUT IN THE END, WE CHOSE DON AND ELAINE FOR A NUMBER OF REASONS. FIRST, MY WIFE LOVED ELAINE´S RELAXED YET PROFESSIONAL MANNERISM DURING THE PORTOLA HILLS OPEN HOUSE WHERE THEY FIRST MET. BUT WE WERE TRULY SOLD WHEN WE LEFT A MESSAGE ASKING A QUESTION (BEFORE WE HAD EVEN SIGNED ON WITH THEM) AND ELAINE CALLED US BACK FROM THE HAWAII AIRPORT ON THEIR LAST DAY OF VACATION! SHE SET UP A MEETING WITH US THE DAY THEY RETURNED, AND THE REST IS HISTORY. THEY DROVE MY PREGNANT WIFE AND OUR ENTIRE FAMILY (INCLUDING CHILDREN, MOTHERS, AND SISTERS) AROUND LOOKING FOR JUST THE RIGHT HOME, FED HER WHEN SHE WAS NAUSEOUS AND ESSENTIALLY TREATED US LIKE FAMILY. THE BEST PART IS THEY FOUND A SOLID, QUALIFIED BUYER WITHIN 30 DAYS FOR OUR TOWNHOME AND SOLD IT FOR A PRICE WE WERE PLEASED WITH. WHEN WE FOUND OUR DREAM HOME, THEY NEGOTIATED A FANTASTIC PURCHASE PRICE AND HELPED US THROUGH SOME COMPLICATED FOUNDATION AND STRUCTURAL ISSUES. THROUGHOUT THE ENTIRE ORDEAL, I COULD ALWAYS REACH ELAINE AND OUR CALLS WERE RETURNED WITHIN HOURS, IF NOT MINUTES. THEY CONSISTENTLY KEPT US APPRISED OF EVERY DETAIL FOR BOTH TRANSACTIONS. I CANNOT SAY ENOUGH ABOUT BOTH DON AND ELAINE. WE WOULDN´T CALL ANYONE ELSE AND WOULD RECOMMEND THEM HIGHLY TO OUR CLOSEST FAMILY AND FRIENDS. YOU ARE TRULY BLESSED IF YOU CHOOSE DON & ELAINE TO EITHER BUY OR SELL A HOME. THANKS,